Housekeeping staff are responsible for cleaning, maintaining, and organizing spaces like guest rooms, public areas, and back-of-house areas. Their duties include cleaning, making beds, laundering linens, restocking supplies, and reporting maintenance issues, all to ensure a clean and comfortable environment for guests or residents.
Cleaning: Vacuuming, dusting, mopping, and sanitizing all assigned areas.
Room servicing: Making beds, changing linens and towels, and replenishing amenities like soap and toilet paper.
Laundry: Washing, drying, and ironing guest clothes and hotel linens.
Supply management: Keeping an inventory of cleaning supplies and restocking them as needed.
Maintenance: Identifying and reporting any maintenance problems, such as broken lamps or faulty air conditioners.
Guest services: Handling guest queries, complaints, and providing basic information about hotel services.
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